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Emotional Intelligence at Work

Explore how emotional intelligence helps us to understand ourselves and others, resolve conflict and build better relationships.

687 次查看
考文垂大学
FutureLearn
  • 完成时间大约为 2
  • 初级
  • 英语
注:本课程由FutureLearn和Linkshare共同提供,因开课平台的各种因素变化,以上开课日期仅供参考

你将学到什么

Describe and define emotional intelligence and identify its components

Identify differences between trait, ability and mixed models of emotional intelligence

Apply the concept of emotional intelligence to a workplace setting

Demonstrate what makes emotional intelligence different from ‘traditional’ intelligence

Explain how emotional intelligence can be used to improve inter-personal relationships and guide self-development

Compare and contrast interventions designed to develop emotional intelligence in the workplace

Evaluate the strengths and limitations of emotional intelligence research

课程概况

On this course you will explore how emotional intelligence influences not only our relationships with others but also with ourselves.

You will be introduced to the origins of emotional intelligence and key theorists who have attempted to define, develop and discuss this fascinating construct.

You will examine ways in which emotional intelligence can be measured, how emotional intelligence can be applied within organisational settings and whether it is possible for someone to be taught how to become more emotionally intelligent.

课程大纲

The origins of emotional intelligence

The trait, ability and mixed models of emotional intelligence

How to measure emotional intelligence

Criticisms of emotional intelligence research

How emotional intelligence can be applied in organisational settings

Emotional intelligence interventions

面向人群

This course is for anyone with a professional or personal interest in exploring emotional intelligence in workplace settings. It is suitable for those with a background in business, psychology or with relevant work experience and for those who wish to expand their existing knowledge of emotional intelligence. It is part of the MSc Business and Organisational Psychology, which is accredited by the Association for Business Psychology.

Please note that the individuals detailed in the ‘Who will you learn with?’ section below, are current staff members and may be subject to change.

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