你将学到什么
Differentiate types of spas and wellness centers
Map the organization structure of a spa
Develop HR practices and development / training needs in a spa
Describe the main SOP and standard policies in a wellness center
Analyze the main revenue generating areas in a spa and how to manage these effectively
Expand the wellness programs to the hotel operations and services
课程概况
On this course you will learn about the different types of spa and different competitors in the spa industry. You will also consider a framework for creating an organization structure for spa and wellness centers.
In the second part of the course you will explore different revenue streams for spas and learn practices to maximise sales. This course has been carefully created to be relevant to today’s market conditions and is up to date with different spa operation strategies.
课程大纲
Establish different types of spa and industry competition
Map a framework for organizational structure and staffing needs
Learn about revenue streams in the business and the yielding practices used to maximize sales
面向人群
This course is for general managers, operations managers and spa managers. You need professional experience in hospitality or of working in a spa and a bachelors degree in a hospitality-related subject.
