运营管理

Operations Management

Understand key aspects of business operations and lean management including capacity, productivity, quality, and supply chain.

1214 次查看
印度班加罗尔管理学院
edX
  • 完成时间大约为 7
  • 中级
  • 英语, 其他
注:因开课平台的各种因素变化,以上开课日期仅供参考

你将学到什么

Identify an operations system with some known standard configurations

Make an assessment of the complexity of an operations system

Compute cycle times for operations and estimate capacity of the system

Understand the various components of a supply chain and the need to configure them appropriately

Identify methods for reducing bullwhip effect in supply chains

Understand and relate the concept of Lean Management to one’s own business situation

Initiate process & productivity improvement using NVA Analysis

Use specific tools and techniques to analyze quality problems

Monitor a process using control charts

课程概况

Have you ever wondered about the right methods to improve productivity, configure your supply chain or address the demand on hand?

In recent years, businesses have strived to improve productivity and quality, reduce costs and delivery times, and embrace flexibility and innovation. These strategies are part of the Operations Management (OM) activities that service and manufacturing organizations engage in.

Operations Management helps you to understand the role of OM in a firm and to develop abilities to structure and solve operations related problems. The course will empower you with skills to address important aspects of business operations including capacity, productivity, quality, and supply chain.

You will understand how operations in an organization are configured and factors that can potentially drive the complexity of managing such operations. We will also introduce concepts like estimating capacity, identifying bottlenecks, and de-bottlenecking.

Throughout the course, you will join us in discussions on productivity improvement methods, development of quality assurance systems and configuration of supply chains.

The course will equip you with the right tools, techniques and skills to estimate, compute, analyze and configure key elements of operations management.

预备知识

Basic concepts in statistics such as Mean and Standard Deviation

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