你将学到什么
Outline the relationship between personality disorders and high-conflict personalities.
Describe some characteristics of narcissistic personality disorder, borderline personality disorder and antisocial personality disorder.
Describe the dispute behaviours commonly associated with each of the above disorders.
Explain effective communication strategies to manage high-conflict situations.
课程概况
Have you ever been in the position where you need to manage a dispute? Have you encountered people who do not seem to behave in a rational way? How might you respond to stressful, high-conflict scenarios?
Learn aboutthe relationship between personality disorders and high-conflict peoplethrough this introductory course from our world-renowned experts, Bill Eddy and Megan Hunter, co-founders of the High Conflict Institute in the U.S, along with Tania Sourdin, Head of School and Dean at Newcastle Law School in Australia
In this course, we will provide you with useful knowledge to understand three personality disorders and their relationship to high-conflict behaviour. We will share our ‘hands-on’ experience based on real-life case studies, and explore effective communication strategies to help you handle high-conflict situations.
This course explains the influence of some personality disorders in developing high-conflict disputes. It is aimed at anyone who may encounter high-conflict behaviours and would like to learn about conflict resolution, particularly in a business or legal setting, including:
Lawyers or students studying law
Business owners
Managers
HR professionals
Administrators
Health and medical practitioners.
课程大纲
Week 1:Personality Disorders and High-Conflict Behaviour
Types of personality disorders
Relationship between personality disorders and high-conflictbehaviours
Week 2: Disputes
Behaviours associated with personality disorders, and their potential impact on legal and business disputes
Managing high-conflict behaviours in disputes
Week 3: Managing High-Conflict Disputes
Effective communication techniques
Strategies for de-escalating and managing high-conflict situations
预备知识
None
