Best management practices for today's global business environment
How to build and maintain top-notch teams
How to raise the performance bar through coaching, goals and tools
How to apply grounding concepts and strategies for observing and reading culture
How to graph the relationship between workplace generosity and productivity
How to integrate personal development into leadership and management practices
You will learn current strategies for managing people in a complex, volatile global context. Starting with the basics of achieving optimal team success and the importance of managing both the tasks and processes of global leadership. You will also focus on the characteristics found among high performing teams, as well as characteristics needed for success in exceptional genius/virtuoso, virtual and multicultural teams. You will also discuss self-awareness and learn key skills to deliver self-assessments and individual feedback in next-generation learning environments. You will also examine how to shape others’ behaviors in a global environment via basics of operant conditioning, the “3 Rs” and reward design.
Additionally, the course explores the concept of culture as applied to organizational and location-based perspectives. You will examine personal experiences of workplace change, concepts and strategies for overcoming resistance and managing change. Relating in a multicultural environment, you will also explore strategies for balancing generosity and productivity, as well as how to avert, evaluate and overcome conflict among employees.