你将学到什么
Assess the communication styles of one’s own workplace
Reflect upon the most effective communication styles in one’s own workplace
Reflect upon how communication can be enhanced within one’s own workplace
Record instances of best practice in workplace communication
Apply knowledge and understanding of workplace communication in a range of different settings
课程概况
Think about the conversations you have had in your workplace over the past few months. Do you ever come out of meetings wishing you had said something differently, felt misunderstood or not been given credit for your ideas? Do you have difficulty talking to people more senior than you? How do you handle difficult conversations at work? ‘How to read your boss’ will provide you with practical tools by introducing you to the world of workplace communication through linguistics.
课程大纲
Language and culture in the workplace
Language and identity in the workplace
Effective communication in teams
Effective management of rapport at work
The role of non-verbal communication, including body language and gesture
Language and power in the workplace
面向人群
How to Read Your Boss will be useful for anyone working in businesses or organisations in public, private or third sectors, anywhere in the world, including managers and those with leadership responsibility. No previous experience of linguistics or previous courses is required. It is designed to assess the effectiveness of the communication styles in your workplace and identify the type of communications culture where you work. It will offer alternative strategies for future business talk. If you want to explore this topic in more depth, the University Of Nottingham has a suite of follow-on online CPD courses on business communication covering a range of topics, delivered by international experts in the field.
